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CRM

Customer Relationship Management strategies are as important to businesses today as they have ever been. We’ve designed Epicor CRM to help you stay ahead of the curve and successfully meet the challenges that the market brings – helping you to effectively manage your entire customer life cycle, improve operational efficiency, and accelerate growth both internally and externally.

 

Epicor CRM provides a 360-degree view which allows you to control every aspect of your company’s interaction with your customers and prospects, including generating the lead, developing the opportunity, taking the order, producing and shipping or supplying the goods or services, payment, and ongoing support of the customer.

 

Epicor Customer Relationship Management Solutions enable you to:

  • Reach new customers while retaining existing customer communities.
  • Improve responsiveness driving increased customer retention.
  • Support a highly mobile sales force.
  • Automate marketing and messaging activities.
  • Simply deliver tailor-made customer experiences.
  • Cross-functional business collaboration to increase customer service levels.
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Whether you are in manufacturing, supply chain, professional services, or the financial sector, epic ERP will be your guide to taking your business forward.